the rare case if you are not 100% satisfied with your purchase (size
issues, damages etc.), we will be happy to accept a return for a refund
on products in new/unused condition*.
Please request a return by sending a mail with complete order details to firstname.lastname@example.org within
3 days of delivery of product. Please mention “Return: <order
no>” in the subject line and the reason of return in the mail. For
faster returns click pictures of the product showing the defect and
attach to the mail.
must be unused and in the original packaging (please do not assemble,
install, or modify the product in any way). The original tags should not
Following conditions are considered as Ryders Arena errors under which free returns will be provided:
The product has manufacturing defect
The product Is delivered in damaged condition
Wrong item delivered
orders delivered in India where reason for return isn’t a result of
Ryders Arena fault, the cost of the initial shipping charge and a return
fee will be deducted from your refund.
Following are the possible scenarios:
Product with free shipping – In such case only returns fee of Rs.299/- will be deducted
Product with shipping charges – In such case return shipping fee of Rs. 299/- and the initial shipping charges will be deducted
The few exceptions for items that cannot be returned except for Ryders Arena fault include:
Items Marked “Non-Returnable” (clearly indicated on the product page before placing your order)
Items sold on Sale or Discounts
Out of stock items arranged specially for a customer
an item is returned after being used or without original packing then
it will be termed as invalid return and will be returned back to the
customer for which an additional fee for reshipping has to be paid.
Please ship the product to the address communicated at the time of return initiation.)
6) Sizing guide: refer custom elements for all the brands and products